Last updated: March 3, 2026

Wovly (“Wovly,” “we,” “our,” or “us”) operates the website at wovly.ai and provides the Wovly platform and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use the Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. We may also collect your company name, role, and other optional profile information you choose to provide.

User Content

We collect any content, data, text, prompts, messages, files, documents, or other materials you submit, upload, or input into the Service (“User Content”). This includes but is not limited to experiments, signals, notes, conversation transcripts, customer feedback, emails, and any other information you provide while using the Service.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, actions taken, timestamps, device information, browser type, IP address, and referring URLs.

Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect Service functionality.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, maintain, and improve the Service
Process your User Content through artificial intelligence and large language model (“LLM”) systems, including third-party AI providers, to generate responses, insights, analysis, reports, and recommendations
Personalize your experience and provide tailored content
Send you service-related communications, updates, and notifications
Respond to your inquiries and provide customer support
Monitor and analyze usage trends to improve the Service
Detect, prevent, and address technical issues, fraud, and security concerns
Comply with legal obligations

3. AI and Third-Party LLM Processing

The Service uses artificial intelligence, including third-party large language model (LLM) providers, to process your User Content. By using the Service, you acknowledge and consent to the following:

Your User Content — including prompts, messages, uploaded documents, and any data you input — may be transmitted to and processed by third-party AI and LLM providers (such as OpenAI, Anthropic, Google, or other providers) in order to generate responses, analysis, and recommendations within the Service
We select third-party AI providers that maintain reasonable security practices, but we do not control and are not responsible for the data handling practices of third-party providers. We encourage you to review the privacy policies of these providers
AI-generated outputs may be inaccurate, incomplete, or inappropriate. You are solely responsible for evaluating and relying on any output generated through the Service
You should not submit sensitive personal information, trade secrets, or confidential information that you are not authorized to share through the Service, unless you accept the risk that such information may be processed by third-party AI providers

4. How We Share Your Information

We may share your information in the following circumstances:

Third-Party AI Providers: As described above, your User Content is shared with third-party LLM and AI providers to deliver the core functionality of the Service
Service Providers: We share information with vendors who help us operate the Service (hosting, analytics, payment processing, email delivery), under contracts that require them to protect your information
Legal Requirements: We may disclose information if required by law, subpoena, court order, or governmental request, or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset
With Your Consent: We may share information for other purposes with your express consent

We do not sell your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will make commercially reasonable efforts to delete your User Content within 90 days, though some information may persist in backups or logs for a limited period.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You use the Service at your own risk.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Export your data in a portable format

To exercise any of these rights, please contact us at privacy@wovly.ai. We will respond to your request within 30 days.

8. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@wovly.ai